Forum Discussion

PhilipG_1947656's avatar
PhilipG_1947656
SMARTY Pioneer
23-03-2023
Solved

How do I access my account to turn off auto renew

What is the link to an account?

How do I turn off auto renew?

  • Mhisani's avatar
    24-03-2023

    Login to smarty.co.uk and then click the menu (three lines top right) and clock on account settings and then manage plan and then update auto-renew settings.

    Remember this will pause your plan, so no calls,sms,data allowance until you renw and if you don't either renew or pick a new plan within six months your number will be disconnected.

     

    Hope that helps.

2 Replies

  • Mhisani's avatar
    Mhisani
    SMARTY Maverick
    24-03-2023

    Login to smarty.co.uk and then click the menu (three lines top right) and clock on account settings and then manage plan and then update auto-renew settings.

    Remember this will pause your plan, so no calls,sms,data allowance until you renw and if you don't either renew or pick a new plan within six months your number will be disconnected.

     

    Hope that helps.