Forum Discussion
High Data Usage
Is/has anyone had any issues with Smarty claiming they’ve used data when you know you haven’t? I’m a low data user, on the 4Gb plan. Got a message yesterday to say I’d run out of data which was stran...
Some phones will use mobile data if they detect that no internet connection is available through your WiFi connection, or if the internet through the WiFi connection isn't working well (I can't speak for Android but I know iPhones do this by default, and you can turn the setting off if you prefer it not to).
I would have a look in your phone settings to see how much mobile data it thinks it's used. It may also show you which apps have been using your mobile data.
I have Wi-Fi assist turned off on my iPhone so even if my home WiFi was weak (it isn’t I work from home) my phone wouldn’t switch to cellular in that scenario. Bit good suggestion to check.
