Hi there my network is not working all day pls let me know whats going on?

Hi MilanSt_2131288 , there is a known issue with network. Our engineers are working on the issue now to fix it as soon as possible. We apologise for any inconvenience caused. Please check this this thread for further updates - https://community.smarty.co.uk/t5/chats-hacks/network-issues-service-update/td-p/17352