Forum Discussion
LeanneH_4016153
19-04-2026SMARTY Rookie
Hi my auto renew payment hasn't gone through for some reason but can't find how to make payment now.
Hi my auto renew payment hasn't gone through for some reason but can't find how to make payment now.
1 Reply
- MSFSMARTY Guru19-04-2026
LeanneH_4016153 If your auto-renew is switched on in your Account Dashboard and your payment method has not expired, then you may be better off having a web chat with Smarty Support to find out what went wrong. I believe that they normally try that method more than once.
Is your Smarty plan still working though?