Forum Discussion

Shirley_2174516's avatar
Shirley_2174516
SMARTY Rookie
18-07-2023

Hate this SIM card!!

I have received a new SIM card this morning and I’ve never had any trouble with any other card. I have been trying to activate the new card but to no good. I would like to cancel the smarty card and a cancellation of the monthly payment. 
Thank you, Shirley Gamble

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    18-07-2023

    Shirley_2174516  Unfortunately, you are not writing to Smarty directly - this is just a forum.

    You will need to have a web chat with Support Team so that they can access your account and look to solve the problem.