Forum Discussion
Has porting not properly worked?
I ported my old number to Smarty a couple of months ago and am using the Smarty sim in a new phone. I purchased a new (not smarty) sim for my old phone which has a completely new to me number. Both phones are iPhones and are using my Apple ID. Occasionally, I am still receiving calls to my old phone when the caller has dialled the number that is attached to my new phone! I am baffled! How can that happen? The sim that is in my old phone has never been associated with the number on the sim in my new phone. Does anyone know how I can prevent this from happening?
Thanks
2 Replies
- MSFSMARTY Guru15-09-2026
PeterKn_4278820 I think that ZenovA may have hit the nail on the head here. When you link Apple devices by both being signed into your Apple ID, then a call will appear on each one simultaneously if you allow it. As an example, the Apple Watch does this - the watch shows the incoming call and so does your phone. An iPad does a similar thing and therefore two phones with the same Apple ID would logically behave that way
- ZenovASMARTY Spark14-09-2026
PeterKn_4278820 It might be one of those multi-device phone features where you get notified of your phone ringing from another device, when both devices have the same account. Googling it tells me you should look for a feature called Handoff and choose from there if you want the feature on or off.