Forum Discussion
nickadd_2084941
31-05-2024SMARTY Pioneer
group numbers wrongly transfered ported
existing customer bringing three existing numbers (my family) to Smarty, one has gone fine however another has ported to me removing my number and porting my daughters number to me. Help please
3 Replies
- MSFSMARTY Guru31-05-2024
nickadd_2084941 Also, check carefully to see where you requested the port - was it on the correct account dashboard?
- JJP2RidesAgainSMARTY Centurion31-05-2024
This is the Smarty community forum, we are customers, like you, we don’t work for Smarty.
You would need to contact Smarty via webchat, which is available from 08.00 - 20.00 seven days a week
- MSFSMARTY Guru31-05-2024
nickadd_2084941 We are community forum members just like you. We have no access to any account information. You will need to web chat with the Smarty Support Team and explain what has happened to see if they can sort it out.