Forum Discussion

Buzzybuoy68's avatar
Buzzybuoy68
SMARTY Pioneer
25-03-2023

Group discount not applied

My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there 

tim

Groups

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-03-2023

    If the plans are Special Offer plans, then they are not subject to the Group discount e.g. double data etc.

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    25-03-2023

    Hey Buzzybuoy68 

    We would need to check your account in this case, if you can please get in touch with our chat team, we can check this for you.  https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm