Forum Discussion
Group %10 Discount.
So I've been with Smarty a month now, I have a group set up with mine & my daughter's SIM card
When registering it was advertised that you get %10 off while in a group.
I received my bill on the 22nd & was billed two £10s instead of £9?
Is there something I have to do to apply the %10 discount?
I plan on adding more Sims to my group but I can get cheaper family deals from BT/EE if discount is not being applied.
Thanks, Andrew.
I think so Brooker88, section 14.10 of the terms & conditions states:
Please note that if you already have a promotional discount, the 10% group discount will only be applied to your plan once your promotional discount ends. If you have a promotional discount that doesn't expire you will retain your promotional discount and will not receive a group discount. If you want to take advantage of your 10% instead of the promotional discount then please get in touch with customer support.
The promotion offering 60GB data for price of 30GB lasts for 12 months.
5 Replies
You don’t get the discount if you’re on a promotional plan. You must be on a double data promo plan or something?
I just noticed at the top of my plan it says "%10 off group applied"
Hi, yes we're on the 30gb deal (60gb for a year I think)
Is that the reason why?
Thanks
I think so Brooker88, section 14.10 of the terms & conditions states:
Please note that if you already have a promotional discount, the 10% group discount will only be applied to your plan once your promotional discount ends. If you have a promotional discount that doesn't expire you will retain your promotional discount and will not receive a group discount. If you want to take advantage of your 10% instead of the promotional discount then please get in touch with customer support.
The promotion offering 60GB data for price of 30GB lasts for 12 months.
I have a group plan Brooker88, and each SIM in the plan gets a 10% discount.
I didn't have to claim anything, it just happened automatically. My plans are setup to auto-renew.
Did you receive an email confirmation when members joined your plan, with details of what plan they’re on, and their next billing date?
