Forum Discussion

Laurenc_1658434's avatar
Laurenc_1658434
SMARTY Rookie
13-02-2023

Gift card not received

I referred a friend to Smarty and they received their Amazon voucher very quickly on the 30th January. Unfortunately, I haven't received my voucher (I've checked my inbox, junk & spam folders) in the last two weeks. Can someone help please?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    13-02-2023

    Hi there. You will be best off discussing this with Support via web chat.

    Firstly, please see:  https://help.smarty.co.uk/en/articles/952734-getting-the-help-you-need

    You can then chat with support via icon at bottom right hand corner of screen.

    On the forum, we do not have access to your account and so cannot investigate what has happened.

    Hope this helps.