Forum Discussion

ChrisWr_1771487's avatar
ChrisWr_1771487
SMARTY Maverick
17-02-2023

Ghost notification?

I’ve got 1 notification warning and I’m struggling to get it off my iPhone screen unless I turn the notifications off?

ive looked everywhere on the app to get rid of it but it’s still there, I’m sure It’s obvious but any ideas 💡 

thanks

5 Replies

  • Michael_T's avatar
    Michael_T
    SMARTY Teamster
    17-02-2023

    Me too!  I’ve posted this in parallel.  There isn’t a notifications area within the SMARTY App in which to view and clear it

    • ChrisWr_1771487's avatar
      ChrisWr_1771487
      SMARTY Maverick
      17-02-2023

      I’ve done all the usual, phone off/on, logged out/in etc but it’s still shining bright red on my screen 🤦🏼. I hate having notifications on my screen 😂

      • MSF's avatar
        MSF
        SMARTY Guru
        17-02-2023

        Now reported to Smarty via web chat

         

  • MSF's avatar
    MSF
    SMARTY Guru
    17-02-2023

    Oddly enough, that has happened to me today on the Smarty App. I'm not even sure what the notification was!

    Like you, I can only get rid of it if I turn off notifications. Worth reporting to the Support Team as there may be an App glitch I suppose.

  • LeeRowe_1184399's avatar
    LeeRowe_1184399
    SMARTY Pioneer
    17-02-2023

    I’ve got the same and it’s pissing me off