Forum Discussion

DonMurr_2911509's avatar
DonMurr_2911509
SMARTY Pioneer
06-09-2024

Getting Started.

I bought a sim through my laptop, and I can't open it because I can't remember the password from when I bought it. Getting a link to a new password from my email account doesn't work, since I can't access it from the dead phone. Can anybody help?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    06-09-2024

    DonMurr_2911509  Not sure I totally understand here. Can you not access your email from the laptop?

    Why is the phone dead?

    You are obviously able to access the internet somehow to post here, so I suggest a web chat with smarty Support if all else fails.