Forum Discussion

ElliotM_2021881's avatar
ElliotM_2021881
SMARTY Rookie
22-05-2023

Gb

I'm new too smarty and I don't get how I've used all my GB when I have WiFi and only left the house 3 times please help

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    22-05-2023

    ElliotM_2021881 Also forgot to say....on your dashboard, it will show when and how much data was used in your Usage History.

  • MSF's avatar
    MSF
    SMARTY Guru
    22-05-2023

    Hello ElliotM_2021881 . Firstly, it will depend upon what plan you bought as to how much data you started with.

    Secondly, are you sure that you have wifi turned on in your phone settings?

    Finally, if your phone was doing some large update, it could have swallowed up all of your data while outside - you would need to consider turning that option off.