Forgotten password new email address

Jeancm  Do you mean that your Smarty account has totally lapsed and been closed? If that is the case, surely you could start a new account using that email address.

That said, how did you manage to sign into this forum if your account does not work?

This is the Smarty community forum, we are customers like you, we don’t work for Smarty, so we cannot access your account details. 

You need to contact Smarty directly via webchat, which id available from 08.00 - 20.00 seven days a week. After passing some account verification questions, you will be able to reset your password :

https://smarty.co.uk/contact