Forum Discussion

GarryDa_1349201's avatar
GarryDa_1349201
SMARTY Pioneer
11-05-2025

Family Plan vs New Deal

Not sure if the community can help, but here goes.

To add an unlimited SIM for my wife to my family plan will cost £18, but we can get it for £16 if we buy a plan via Compare The Market. Will this account have to be managed separately, or will it be possible to add her to the family plan once she's up and running so I can manage all three SIMs in one place? Presumably she can change to a cheaper plan once she works out what her actual data requirements are? 

And a second question. Everyone else on my family plan can get double data (2x40GB for £9 with 10% plan discount) but I only get 40GB. Why do they all get double data but not me - I feel ripped off?

1 Reply

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    11-05-2025

    Hi GarryDa_1349201 

    Thank you for reaching out to our SMARTY community forum!

    You can absolutely buy the £16 plan and add this to the group once the account has been created. Please follow this link to find out how to create a group plan:

    How do I start a Group? | SMARTY Help Centre

    Please also speak to our support team so we can change your plan to include the additional 40GB data.

    I hope this helps!

    - Jodie