Forum Discussion

VickiSm_1792464's avatar
VickiSm_1792464
SMARTY Rookie
13-08-2023
Solved

Family Group

I have my older kids on my group and I would like them to start paying for their own mobiles now they’re working. How can I remove them from the group without them losing their number. Ideally I want them to have their own smarty login where they can put in their own payment details. 
thanks

 

  • VickiSm_1792464's avatar
    13-08-2023

    Found out how to do this via the app. Thanks 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    13-08-2023

    VickiSm_1792464  The disadvantage will be that all of you will now pay more as you lose the 10% group discount. (If you were all on special offer smarty plans, admittedly you would not be getting that discount).

    Couldn't they simply pay you their dues via BACS each month and then all of you continue with the discount?

  • VickiSm_1792464's avatar
    VickiSm_1792464
    SMARTY Rookie
    13-08-2023

    Found out how to do this via the app. Thanks