Forum Discussion
AlanRou_1462104
17-06-2023SMARTY Pioneer
EU Roaming not working
- 17-06-2023
You need to change your phone's APN to 'mob.asm.net'
https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919
648Robbo
20-06-2023SMARTY Pioneer
I set my phone up like this in Northern France but I could call the UK or have any network access. I am shortly off to Corfu.
Is there a way of checking you have everything correct - i'm fairly confident I did- before you travel?
JJP2
20-06-2023SMARTY Pro-coach
You would just have to check your settings.
Are you sure you had network coverage in northern France ?
In situations like you describe, its worth using manual network selection, rather than accepting the automatic network selection offerred by your phone.