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LaurenS_2643774's avatar
LaurenS_2643774
SMARTY Maverick
07-05-2024
Solved

EU roaming not working

Any tips for getting EU roaming to work on an iPhone? I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data/MMS APN to mob.asm.net. Roaming is switched on. I’ve re-started the phone a few times. 

i still have no internet. I specifically bought this plan because it said EU roaming was included, so quite annoyed that it’s not working! Currently limited to wifi.

  • MSF's avatar
    MSF
    08-05-2024

    LaurenS_2643774  Worth checking the you do have mobile data roaming turned on in the phone settings.

    If you cannot get service on a network, worth changing to manual network selection in your settings and then trying each in turn to see if any is better.

    Don't forget the 12GB limit while roaming and also 60 day limit.

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