Forum Discussion

FraserF_4012671's avatar
FraserF_4012671
SMARTY Pioneer
18-02-2026

eSIM number

Hi, just joined and old number ported okay, but on my settings still

showing temp Smarty eSIM number - how does this get resolved? 

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    18-02-2026

    FraserF_4012671​ Very often you can change the number to the correct one within the phone Settings>My Number.

    With iPhones, sometimes turning off iMessage and FaceTime and then turning them back on will sort it.

    For some people, a network reset is necessary and then they have to reset a lot of other stuff on the phone.

    • FraserF_4012671's avatar
      FraserF_4012671
      SMARTY Pioneer
      18-02-2026

      Reset of iMessage and face time worked a treat . Many thanks