Forum Discussion
Enough is enough - eSIM *now*
eSIM adoption in the the UK is still mediocre in 2023. Quite a disgrace. Three has had a long history of not offering eSIMs. When anybody asks me for a carrier that can I have to say: I'd like to recommend SMARTY but this far nothing, and Three, well it's complicated.
SMARTY has a pretty compelling package, it's really a tragedy that they don't see the value in eSIM.
When you visit a country that /gets it/ you realise that eSIMs are just the way to go, SIMS can be delivered electronically, no messy paperwork and sluggard delivery times, no physical SIM to cut or chop or lose, or get stuck in a SIM slot.
What are we all waiting for UK Telecoms.
SMARTY should volunteer to be part of the solution not the problem.
shame shame shame
> SMARTY has a pretty compelling package, it's really a tragedy that they don't see the value in eSIM.
THIS. Smarty offers an overall excellent service. CS is good, coverage and speeds are fine, yet it's let down by not offering eSIM. Fix this, and hopefully if Voda keeps the Smarty brand (there's a good chance it's all closed down upon merger, unfortunately) they can continue to have good success.
There have been many threads on this forum re eSIMs.
At the current time, Smarty do not support eSIMs, just like the majority of UK networks. At as today, September 13th 2023, the only UK networks that support eSIM are EE, O2, Vodafone, LycaMobile and Spusu.
By the way, this is the Smarty community forum, a community of Smarty users. As we don’t work for Smarty, we of course have no control over its business decisions. Just like I have done, as a user of eSIMs when travelling, and knowing how convenient they are, you could always contact Smarty via webchat, to let the company know you would like them to offer eSIM.
> At the current time, Smarty do not support eSIMs, just like the majority of UK networks.
There are 4 major networks in the UK (3 UK, EE, Voda, O2). ALL of those carriers support eSIM. Smarty is the experimental brand of 3 UK. Given 3 UK now supports eSIM, they should be supporting it.
