Forum Discussion

Nogbaduk's avatar
Nogbaduk
SMARTY Pioneer
27-02-2023

DrayTek 2620 LTE 4G router

I CANNOT FIND ANY APN NAME SETTINGS THAT WORK. 

DO I JUST LEAVE BLANK?

 

Smarty support hopeless and think I have a phone as only suggest APN mob.asm.net. 

I have tried “three.co.uk” and “3internet” but not connecting. 

help please! 

5 Replies

  • Quin452's avatar
    Quin452
    SMARTY Commentator
    28-02-2023

    I've got the 2866Lac.

    I've used Three before, not SMARTY, and I simply put in three.co.uk for the settings.

    I now use 1pmobile, and I've left the APN blank, put in the SIM code and made sure the SIM was activated.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    27-02-2023

    The APN "mob.asm.net" is only needed if you intend to use your device while roaming Nogbaduk.

    If you need support for a non-handset device, you might need to consider using a service provider that offer support for mobile broadband routers and dongles. 

    • Nogbaduk's avatar
      Nogbaduk
      SMARTY Pioneer
      27-02-2023

      I know how my router works but suspect Smarty sims don’t work in them as they are CGNAT. 

      can you get an expect to help me or I will quit Smarty today? 

      • MSF's avatar
        MSF
        SMARTY Guru
        27-02-2023

        We are Forum Members just like you and not experts necessarily. I just wanted to try and offer some help in case you had not seen that document.

        If you wish to speak to Smarty, then you need to web chat with Support Team - I realise that you  already said that you have done that, but the tech specs of this are above my grade - another Member may be able to help ou hopefully..