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KennethM_117224's avatar
KennethM_117224
SMARTY Pioneer
20-05-2024

Data

Hi just joined Smarty with 50gb data from giffgaff. My data does not work anywhere when I go out where there is no wi fi. Do I have to change a setting. Any help would be great thanks kenny

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    20-05-2024

    KennethM_117224  Do you mean that you have purchased a 50Gb Smarty plan when you came across from GG?

    Have you checked that your account dashboard shows an active sim and Smarty plan?

    • MSF's avatar
      MSF
      SMARTY Guru
      20-05-2024

      @Also, have you looked at Coverage checker and Network Status checker for the area?