Forum Discussion

DarrenW_1005759's avatar
DarrenW_1005759
SMARTY Pioneer
21-12-2025
Solved

Data Usage

Please could anyone advise I have one sim running an Amazon fire stick nothing else since Friday out of the 125gb it has used 70gb any advice 

  • Natalie's avatar
    21-12-2025

    Hi DarrenA_1984229​ 

    We don’t have access to see exactly how this data was consumed, so I’m unable to advise on the specifics of your usage. Things such as automatic software or app updates, apps running in the background, and HD downloads can consume high amount of data. 

    - Natalie 

2 Replies

  • cathkim_3716349's avatar
    cathkim_3716349
    SMARTY Rookie
    09-03-2026

    Im having the same problem - based my monthly usage on what I’d been using wihh to Vodafone (a tiny 2gb) but used my first 10 gb in 5 days and again this month.  I’m travelling so have had to go onto airplane mode and rely on WiFi everywhere - can’t see why it’s happening tho - have checked podcast downloads and mail but don’t stream so at a loss 

    anyome have any other ideas 

  • Natalie's avatar
    Natalie
    SMARTY Moderator
    21-12-2025

    Hi DarrenA_1984229​ 

    We don’t have access to see exactly how this data was consumed, so I’m unable to advise on the specifics of your usage. Things such as automatic software or app updates, apps running in the background, and HD downloads can consume high amount of data. 

    - Natalie