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Carolin_1121932's avatar
Carolin_1121932
SMARTY Rookie
07-05-2023

data problems

i have received a request to buy more data as my allowance is running low.  I already have   data add on and there are sufficient gbs in there for my needs.  Why doesn’t this automatically  work when my allowance is low?

Data

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    07-05-2023

    Carolin_1121932 Can you please explain a bit more?

    Normally, (and from memory) I believe you get  message when you only have 10% of your plan allowance left.

    If you have money in credit, you would need to choose where to spend it.