Forum Discussion

KarenDo_2001189's avatar
KarenDo_2001189
SMARTY Pioneer
26-04-2023

Data only sim

The data only simm we have has been activated. I have fitted it into a 4G LTE Wifi modem. And it does not offer up an internet connection. I also tried the simm in my IPad and the same notice appears No internet connection. Any ideas please ?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-04-2023

    As Bernard_2002535 says plus check that the sim is actually showing as activated on your dashboard.

  • Bernard_2002535's avatar
    Bernard_2002535
    SMARTY Pioneer
    26-04-2023

    You may need to change APN settings within the modem settings, login to modem IP address ( normally on sticker on modem)