Forum Discussion

Stephen_1566905's avatar
Stephen_1566905
SMARTY Pioneer
02-06-2024

Data add on while in France

Hi

I have 6gb of data left, it runs out in 20 days. I'm in France and would like more data.

If I purchase an extra 15gb now would I lose the 6gb I already have?

Also, can I keep purchasing 15gb, say every two weeks or am i limited?

1 Reply

  • AdrianSMARTY's avatar
    AdrianSMARTY
    SMARTY Commentator
    02-06-2024

    Hi Steven

    The data add-on will merely top up the data available to you, so it adds to your current available data.

    Our roaming service is intended to cover occasional travel to EU destinations. It’s not intended to be a permanent solution for someone purchasing a SMARTY SIM card to use abroad. We will monitor your usage, and if you spend 60 consecutive days abroad, we have the right to suspend all services on your account. This means that you will not be able to use your SIM. Roaming while in or outside the EU counts towards your consecutive use. We'll send you an alert two weeks before the suspension is applied.

    Have a great day! -Adrian.