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MichaelJ_195371's avatar
MichaelJ_195371
SMARTY Pioneer
17-05-2023

Dashboard not letting me port number

Entered old number and PAC code - not being accepted.  Checked and re-checked!

Can't find a number to chat to a human being either by voice or keyboard

HELP!!!

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    18-05-2023

    MichaelJ_195371 I would suggest checking the PAC code with your old provider first.

    Also don't forget that it expires if not used within 30 days - is that a possibility?

    Smarty do not have a number to call. In order to keep these smaller companies as good value, all customer service activity is done via web chat to keep costs down.