Forum Discussion
daily sign in abroad
I have a lock on my phone
in uk I never have keep logging in daily
I am currently living thailand and now I have login to smarty app daily
Please can you explain why it's very inconvenient
Regards
Not as far as I am aware but phone has been in about 4 different countries in the last 6 days and google updated something when I was in Abu Dhabi I remember seeing
Anyway It's not a massive problem just an inconvenience
Thank you you help
I will close this at this point
11 Replies
I expect it’s a new security feature as I too have to sign in every time I access the app. I just click on my avatar & am signed in automatically though. I’m still in the UK.
Or is your problem different in that you’re asked for username & password?
Yes I am asked user name and password every time
Is there any file or app cleaner on the phone which may be deleting cookies or files?
Andrewj_2552345 We are forum members like you and do not work for Smarty.
I'm guessing that it is a security measure if it detects that you are not in the UK. Sounds like a good thing to me that they are checking to try and protect you.
Hmm i see
I am obviously using a dual sim phone
As long as any calls to my UK numbers are passed through without hassle as I need to be seen as in UK
Cheers
The life of a digital nomad...
You could try using a VPN connected to a UK server, that may solve your little issue, but of course, no guarantees
