Forum Discussion

Jyothish_590020's avatar
Jyothish_590020
SMARTY Rookie
05-05-2023

Customer service

Is there a human being I can talk to rather than email or chat which is not helping anyway 

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    05-05-2023

    Unfortunately, SMARTY Mobile only offer online help & support Jyothish_590020

    The online web chat is often very frustrating because agents don't seem to read question(s) being asked. I've resorted to asking for my chat to be transferred to a chat team supervisor, in order to make some progress.

    Good luck Jyothish_590020.