Forum Discussion

CliveGo_2610170's avatar
CliveGo_2610170
SMARTY Rookie
17-03-2026

Customer service contact

Hello, I orered an extra new sim and selected to save my number but they have tranfered my number to my existing smarty sim which i used as banking check number so I have lost that number and caused problems and still not got a new sim, with no way to contact them, any ideas? thanks

3 Replies

  • MarkSTEP_697595's avatar
    MarkSTEP_697595
    SMARTY Rookie
    09-07-2026

    Need to talk to a human thanks

     

    • MSF's avatar
      MSF
      SMARTY Guru
      09-07-2026

      MarkSTEP_697595​ Unlikely to happen I'm afraid.

      Customer service works via web chat. Many of the providers work this way to keep costs down.