Forum Discussion
Decembersangel
08-09-2023SMARTY Motivator
Connection problem when being called from an iD Mobile network phone
Hi all 👋
So, every Wednesday my Mum calls me from her mobile (to my mobile) but for the last 4/5 weeks she has had a problem with it connecting as her call keeps getting immediately directed to my...
AlanSul_1500073
29-01-2024SMARTY Maverick
I have had this problem for a couple of months. I have tried 3 different phones, a new sim with the same number, a new sim with a new number, changed my router and still I have the same problem. Support were no help at all and it looks like all that is left to do is leave smarty 😕
Chalkychap
29-01-2024SMARTY Trendsetter
Sounds like a network routing issue, AlanSul_1500073. Perhaps your issues started after the Three UK core network failure last December.
Your problem might have started around this time.
🤔