Forum Discussion

WayneJudd_59848's avatar
WayneJudd_59848
SMARTY Pioneer
06-06-2024

Charged Twice in June

Check your bills as I've been charged twice this month and whilst SMARTY have agreed to refund they have no way of auditing themselves apparently so up to us as customers to check for their mistakes. I've complained as they don't seem to take it seriously, especially as many others have reported similar over the years in this community. Not in their interest to be proactive!

3 Replies

  • richardE_294756's avatar
    richardE_294756
    SMARTY Pioneer
    21-06-2024

    Me too,how did you get a refund please 

  • MSF's avatar
    MSF
    SMARTY Guru
    07-06-2024

    WayneJudd_59848 To be fair, not that many have reported this issue. The forum has not been operating for that many years.

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    06-06-2024

    How do you pay Smarty ?

    Never had an issue with overcharging myself, but I have never used a credit or debit card, I always pay by PayPal each month.