Forum Discussion

PaulHorn_590989's avatar
PaulHorn_590989
SMARTY Maverick
26-01-2023

Changing plans

I got an email from Smarty offering me 24GB of data for £8. I was on 8GB for £7. So I agreed to move to 24GB, however it's put me on 4GB for £6. I tried again to make sure I hadn't clicked on a different offer but it was the exact same thing and it's put me on the  4GB per month. Any help would be appreciated 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    27-01-2023

    Why not chat with Support via the web page - they can look at your account to see what has happened.

    The Forum members don't have access to your personal details, so cannot help directly.