Forum Discussion
kayleigh_946125
11-06-2023SMARTY Pioneer
Changing my phone number
Hi, how do I go about changing my phone number without starting a new plan? thank you
MSF
12-06-2023SMARTY Guru
kayleigh_946125 Do you want to bring in a number from a network you were using before recently transferring to Smarty. If so: https://community.smarty.co.uk/t5/faq/getting-started-with-smarty/ta-p/36
If you mean that you want a totally new number, you will need to web chat with Support Team and give a good reason why you need such a change. For example, if you have reported harassment to the police, that might be a reason .
TT_606016
11-11-2025SMARTY Maverick
Great answer. I have smarty and Tesco payg on dual sim phone.
Use smarty to tether, and Tesco to top up each six months.
Tesco put me on Essentials plan, now must top up every four months.
Want to change smarty number to Tesco number, but set up windows laptop in smarty. Can I make all accounts one number?