Forum Discussion

NooNoo's avatar
NooNoo
SMARTY Pioneer
20-03-2025
Solved

Change STAC to PAC

Hi,

I received my new SIM today and when I ordered it I provided a STAC code but now realise it should have been a PAC so I can keep my number. Is there a way to change this before/while activating SIM so I don’t lose my old number?

Thanks

  • MSF's avatar
    20-03-2025

    NooNoo  Your only hope is to get in touch with Smarty Support via web chat and quickly!!

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    20-03-2025

    NooNoo  Your only hope is to get in touch with Smarty Support via web chat and quickly!!

    • NooNoo's avatar
      NooNoo
      SMARTY Pioneer
      20-03-2025

      I will do, thanks