Forum Discussion

Dan_875743's avatar
Dan_875743
SMARTY Pioneer
27-01-2024
Solved

Change number

Change number

Hello I need help in changing my mobile number for new number, reason for number change because I've been scammed today and that have my personal information police have advised me to change my number and passwords ect

Can anyone help & is it straight forward?

  • MSF's avatar
    28-01-2024

    Dan_875743 You need to explain all of this in a web chat with the Support Team and they should be able to arrange it.

6 Replies

  • RangerDick's avatar
    RangerDick
    SMARTY Pioneer
    26-06-2024

    The AI web chat goes in circles and I can never get to explain I need a new number due to identity thieves having my number and contacting me all the time.

  • MSF's avatar
    MSF
    SMARTY Guru
    28-01-2024

    Dan_875743 You need to explain all of this in a web chat with the Support Team and they should be able to arrange it.

    • Dan_875743's avatar
      Dan_875743
      SMARTY Pioneer
      28-01-2024

      MSF  Thanks for that info, wheres the option for web chat? I can't find it on the website.