Forum Discussion

djj2101's avatar
djj2101
SMARTY Rookie
28-07-2026

Carrier information on phone

Hi , I hope that you tech savvy and experienced phone user can help. This morning (28.07.2026) my phone carrier information advised me that I was on EE and a little time later it changed back to Smarty. I pay Smarty for my phone use.

Is this a normal occurrence or is my phone on the blink

many thanks 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    28-07-2026

    djj2101​ I'll start by confessing that I am not that tech savvy.

    I have never seen anything like that happen on a phone. Do you by any chance have a second esim for travel etc that was left on and might have linked to EE?