Can't activate second SIM

Question

I have a SMARTY account with a Google Pixel.

I wanted to add a second phone so started a Group.

Signed up to new account with payment details, waited for new SIM to arrive.

New SIM arrives and I'm instructed to Activate SIM.

On website the Activate SIM button tells me to log in. So I log in. Once logged in there is no Activate SIM button.

How do I activate this second SIM?

msf · Answer

SarahSm_2724524&nbsp; Sorry to state what may be obvious, but did you log into the new account to activate the sim?

pennyla_3087051 · Answer

Im having the same problem - how did you resolve this?

rebekah_150 · Answer

Hi&nbsp;PennyLa_3087051,
If you do still need help here are all the ways to get in touch&nbsp;https://smarty.co.uk/contact.

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