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FazalBu_4224571's avatar
FazalBu_4224571
SMARTY Rookie
15-07-2026

Cant activate my new Esim

I just transfered my number to this new Smarty Esim. I was with voxi. I works wonder when i was in paris but after yesterday i reached Manchester, i dont have any signal. I tried to delete and reinstall the esim, still can not activate. Help me here

 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-07-2026

    FazalBu_4224571​ I think that you may need to contact Smarty Support via web chat yto get a new activation code if you deleted the esim.

    • FazalBu_4224571's avatar
      FazalBu_4224571
      SMARTY Rookie
      15-07-2026

      I tried multiple times. The website says “click the greenchat button”. But when i clicked it, itnis just a picutre and i downloaded the picture of the greenchat buttton instead. Idk how to do reach them at this point