Forum Discussion

ColinAt_3602027's avatar
ColinAt_3602027
SMARTY Rookie
09-10-2026

Cannot call my wife Smarty number

My wife and I are both Smarty users.

I have been a user for over a year( .My Wife move to Smarty a month ago() on my recommendation!.

We both successfully  ported our old numbers over . 

We found today if we tried to call each by the standard (non data)voice call we are referred to voice mail. 

WE CAN CALL USING A DATA NETWORK  - What App for instance 

I  can call other mobile users using Voice network - not data. . 

Please answer and solve this problem

1 Reply

  • ZenovA's avatar
    ZenovA
    SMARTY Spark
    09-10-2026

    ColinAt_3602027​ There seems to be another user commenting issues with calls, though their calls can connect, just that the other person cannot hear them well: Call problem​.

    Maybe contact support via Live Chat, mention that calling someone on the SMARTY network sends it to voicemail, but calling a number on another network works fine.