Forum Discussion

Bronagh_3370088's avatar
Bronagh_3370088
SMARTY Pioneer
09-01-2026
Solved

Cancellation of plan £20 a month.

I wish to cancel my plan as it is no longer needed and i havent needed it since the 10th of December. Could I have a refund of £20 for the plan that has just renewed today. Thank you

  • MSF's avatar
    11-01-2026

    Bronagh_3370088​ The only way you can cancel is by turning off the auto-renew option in your account dashboard.

    In addition, you are not actually writing to the agents on this forum page, so we wouldn't be able to access your account.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-01-2026

    Bronagh_3370088​ The only way you can cancel is by turning off the auto-renew option in your account dashboard.

    In addition, you are not actually writing to the agents on this forum page, so we wouldn't be able to access your account.