Forum Discussion
Stephan_2027682
21-08-2023SMARTY Rookie
Cancel sim card
How do I cancel the monthly sim?
JJP2
21-08-2023SMARTY Pro-coach
Turn off auto renew on your payments. This will put your account on pause.
If you don’t re-activate your SIM / payments for six months, then your Smarty account will be closed.
NOTE : If you plan to port your number to another network, make sure you have an active SIM with Smarty - You cannot port numbers between networks if the number you wish to port is not active and in service.