Forum Discussion

BarryJo_1794827's avatar
BarryJo_1794827
SMARTY Maverick
12-02-2025

Can’t make or receive calls in my house but ok outside

Hi I can’t make calls or receive calls inside my house but as soon as I go outside it works I have have had new fibre broadband installed  I can use all the other services but no phone calls,any help would be appreciated, thanks in advance 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    12-02-2025

    BarryJo_1794827 Sounds like your house is shielding the signal in some way, but you say that it does not affect data?.

    Did this only happen once you had fibre installed?

    Does the phone show a number of bars of signal?

    It may be possible to buy an antenna that would strengthen the signal inside the house, but this could be expensive and even then may not work.