Forum Discussion

JamesPa_3329669's avatar
JamesPa_3329669
SMARTY Pioneer
15-05-2025
Solved

buying addons

I bought 15G sim  and have used 10G in Europe but my fair use limit is 12G. If I buy another 15G add on am I limited to using only 12G out of this again in Europe?

  • Tascha's avatar
    16-05-2025

    Hey JamesPa_3329669 the 12GB limit only applies to your in-plan data. Therefore, any add on data you purchase is not limited to these restrictions--you can purchase as many as you like and use the full amount while roaming!

2 Replies

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    16-05-2025

    Hey JamesPa_3329669 the 12GB limit only applies to your in-plan data. Therefore, any add on data you purchase is not limited to these restrictions--you can purchase as many as you like and use the full amount while roaming!

  • JamesPa_3329669's avatar
    JamesPa_3329669
    SMARTY Pioneer
    18-05-2025

    Thanks for that answer. I bought additional GBs which arrived quickly but we find we have go through certain changes when we tr to log on. However, we are getting ther.

    Again thanks for the quick response