Forum Discussion

Michell_2983801's avatar
Michell_2983801
SMARTY Rookie
13-11-2024

?

Before i had my sim was told to keep my EE one in until , the smarty one took over , ported my number and now sometimes as only the smarty sim in now , friends and family say it's not showing my old number it comes up with the number on the sim they sent !!!!

2 Replies

  • Unitysounduk's avatar
    Unitysounduk
    SMARTY Commentator
    17-11-2024

    Hi are you talking about calls or texts or both 

  • MSF's avatar
    MSF
    SMARTY Guru
    13-11-2024

    Michell_2983801  There are a lot of threads on exactly this problem, so you should be able to find the advice easily.

    Just to repeat.......You phone has remembered the first number allocated to the Smarty sim. You may be able to change it in Settings, My number (depends upon phone. also, a network reset should do it.