Forum Discussion

Jessica_2337533's avatar
Jessica_2337533
SMARTY Pioneer
29-12-2023
Solved

apps not working with smarty

  • My WhatsApp isn’t working with smarty network it’s just saying waiting for network how do  I fix this 
  • MSF's avatar
    29-12-2023

    Jessica_2337533 Firstly, I'm assuming that you have an active sim and a current Smarty plan in place.

    You need to look at Network Status Checker to see if there are any local problems.

    Are other apps working? Dose Whatsapp have your correct number when you click on your name in Settings?

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    29-12-2023

    Jessica_2337533 Firstly, I'm assuming that you have an active sim and a current Smarty plan in place.

    You need to look at Network Status Checker to see if there are any local problems.

    Are other apps working? Dose Whatsapp have your correct number when you click on your name in Settings?

    • Jessica_2337533's avatar
      Jessica_2337533
      SMARTY Pioneer
      30-12-2023

      I’ve checked all my other apps and there working perfect it’s just WhatsApp that seems to be the problem I’ve tried to re set the app and nothings worked thankyou for your help!

      • MSF's avatar
        MSF
        SMARTY Guru
        30-12-2023

        Jessica_2337533 In your position, I think I would delete the app and then download and instal it again