Forum Discussion

Michael_1932266's avatar
Michael_1932266
SMARTY Commentator
17-10-2025

App updates!

Does anyone else have to login to the app again every time the app is updated? I know it only takes a few extra seconds, but then the email comes through warning that someone has logged in from a new device (even though it’s still the same device). I’m starting to resent those extra few seconds and have even considered not updating the app 

4 Replies

  • Figment_uk's avatar
    Figment_uk
    SMARTY Maverick
    11-01-2026

    If you haven't already done so, protect your device with a screen lock or other security measure. The app will detect your security and will not demand a mandatory login as often.

  • MSF's avatar
    MSF
    SMARTY Guru
    08-01-2026

    Michael_1932266​ Yep. It is a security measure designed to protect you.

    • Michael_1932266's avatar
      Michael_1932266
      SMARTY Commentator
      08-01-2026

      Which bit, logging in again after updating the app (none of my financial apps demand that), or the email warning me that someone has just logged in - which I wouldn’t get if I didn’t have to login because I updated the app?

      • MSF's avatar
        MSF
        SMARTY Guru
        11-01-2026

        Michael_1932266​ Whether or not we like it, it's the method that Smarty has chosen for security for some reason. Even using FaceID, it still happens and yes, banking apps don't necessarily require it.