Forum Discussion

Stephanie77's avatar
Stephanie77
SMARTY Pioneer
19-07-2024

Anyone know why my temp number is still in use after my old number was transfered

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    19-07-2024

    Stephanie77 If your account shows your new number, then it should be in operation. You may also need to change settings in your phone to stop it 'remembering' the temp. number.

    If the new number does show, but is not working, you will need a web chat with Smarty Support team for them to investigate.

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    19-07-2024

    Hey  Stephanie77,

    We would need to check your account to confirm this and I am unable to do this on this platform, our customer care team are able to assist you directly  https://smarty.co.uk/contact available daily from 8am – 8pm.