Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hey, if you have the out of plan add-on you will be able to call premium rate numbers not not text shot-codes. It is something we are aware banks use so it is something we are looking into.
Any news on this, as its very frustrating. My wife wants to leave Smarty as its causing her a problem.
Hi Chronicfathead we don't have a date for this just yet - our team are still working on this thanks to customer feedback.
I think, given that we're 2 years on and still getting the same response, Smarty should be honest and say it's not going to happen. It's clearly an essential correspondence to some people, so they'll have to find another provider. It's actually terrible CS
Chronicfathead - there's a help article on this subject - https://help.smarty.co.uk/en/articles/952515-are-all-texts-free-with-smarty-plans
I would assume from the article that it could be a while until that feature is enabled.
