Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Sol_26's avatar
Sol_26
SMARTY Rookie
08-12-2023

I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.

Do you know where I can change settings  on Samsung phone to enable sending messages to premium numbers? (like those lottery text message on radio stations). 

JodieC's avatar
JodieC
SMARTY Moderator
08-12-2023

Hi Sol_26 

Thank you for reaching out to our SMARTY community! 

SMARTY do not support shortcodes at the moment, this means you will not be able to send messages to premium numbers. This is something we are discussing with the wider team. Once we have more information, we will share it with our customers accordingly.

 

  • EamonnMor_65246's avatar
    EamonnMor_65246
    SMARTY Pioneer
    19-11-2024

    Not just premium shortcodes . My hospital wanted feedback and has a short code . Message not delivered . Very disappointed 

    • MSF's avatar
      MSF
      SMARTY Guru
      19-11-2024

      EamonnMor_65246  It is short codes in general that are not supported. There are only one or two exceptions for PAC/STAC

  • LalitaD_1801617's avatar
    LalitaD_1801617
    SMARTY Pioneer
    29-06-2024

    Any update on this?

    • MSF's avatar
      MSF
      SMARTY Guru
      29-06-2024

      LalitaD_1801617  The situation is unchanged and smarty still don't support short code sms.

      • DavidTa_2128213's avatar
        DavidTa_2128213
        SMARTY Pioneer
        05-11-2024

        I receive these types of messages from Barclaycard from time to time - fraud alert stuff - How do I reply to them?